Payments
Last updated
Last updated
The first step to collect payments in Tonomo is to connect your Square Seller Account. This can be done under Configure Booking > Payments. Click Connect and it will open in a new tab and ask for your username and password. Enter that and you're all done! No need to set up products, subscriptions, or anything like that. You may want to set up Locations if you operate in different markets and want to track the money coming in more easily that way.
Simply check this box unless you know for certain you don't want to accept deposits from any customer in any location and of any type (i.e. commercial, residential, recurring customer)
Your customers may add a tip to their order that can then be tracked and applied to photographers. You have two options; by percentage or by amount.
"By Percentage" will be a % of the entire order amount, including Services, additional fees, credits, and taxes.
The amounts you enter into the fields to the right "Low tip", "Mid tip", and "High tip", present options to your customer they can easily select. However, they can always enter a custom amount. This works just like you'll see on some receipts from a restaurant.
See this article for more information on Referrals.
Here are the steps to connect your Stripe account to Tonomo:
Log in to your Stripe account.
Click on "Developers" in the upper right corner.
Click on "API Keys".
Copy your Publishable Key.
Copy your Secret Key.
Go to Tonomo.
Navigate to Configure Booking > General.
Under the Payments section, paste the value for the Public Key and Secret Key.
Remember to click "Save" when you're done!
See our features on Invoicing to Enable.
If your customers paid using cash or another payment method, you can mark their orders on Tonomo by making manual payments on the order. Additionally, you can also remove payments that were already made by making negative payments. Since refunds are not processed through Tonomo, this will come in handy if you inadvertently charge the customer or if you are processing refunds.
Here are the steps on how to make a manual payment:
Go to Orders Management on the Portal
Select an order
On the Order Details, click on Sales
Select Payment details
Select Make Payment and select Cash
Complete the details and click Save
In this section, you will also be able to charge the customer on their saved card
