> For the complete documentation index, see [llms.txt](https://docs.getautonomo.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.getautonomo.com/integrations/zapier/slack-automation.md). # Slack Automation Connect Slack to Tonomo via Zapier to automatically send a message to your team whenever a client books a new order or updates an existing one. Using Webhooks, Tonomo triggers Zapier to forward these updates to a designated Slack channel, ensuring your team stays informed about new bookings or changes in real-time. This automation helps streamline communication and keeps everyone on the same page. ## Step 1: Create a Webhook in Zapier * **Log in to Zapier**: * Go to [Zapier](https://zapier.com) and log into your account. * **Start a New Zap**: * Click the **“Create Zap”** button. * **Set the Trigger App**: * Search for and select **“Webhooks by Zapier”** as the trigger app. * **Choose the Trigger Event**: * Select **“Catch Hook”** and click **Continue**. * **Copy the Webhook URL**: * After setting up the trigger, Zapier will provide a unique **Webhook URL**. Copy this URL—you’ll use it on your portal.

**Set the Trigger App and Choose the Trigger Event**

## **Step 2: Set Up tonomo.io to Send Data to the Webhook** * **Log in to tonomo.io**: * Go to your tonomo portal . * **Access the Webhook Section**: * Navigate to the Webhook section under **“Configure Booking > General”** section. * **Paste Webhook URL**: * Paste the **Zapier Webhook URL** into the designated field. * There are different fields on tonomo where you can use this. For example Booking Created webhook, Booking Created by New Customer, Appointment scheduled webhook, etc. * **Test the Webhook**: * Trigger an event in tonomo.io that matches the webhook's criteria (e.g., create a test booking). * To test, create an order with dummy customer contact information (Don't just leave stuff blank, create an order as if it was real). * Jump back into Zapier and click **Test Trigger.** The test order can take up to a couple minutes to come through, so give it a few tries. * If it's successful, you will see the fields you can use for the message text! * If it's not, double check your URL you pasted to Tonomo matches the one Zapier provided. Then reach out to your support person if the issue persists.

## **Step 3: Set Up Slack as the Action in Zapier** * **Choose the Action App**: * In Zapier, search for and select **“Slack”** as the action app. * **Choose the Action Event**: * Select **“Send Channel Message”** and click **Continue**. * **Connect Your Slack Workspace**: * Authenticate your Slack account and grant permissions. * **Select the Slack Channel**: * Choose the specific channel where the messages will be sent. * **Customize the Message Text**: * Include any suitable message that you want and replace placeholders (e.g., {{{property\_address.formatted\_address}}}) with the actual fields from the webhook payload.