> For the complete documentation index, see [llms.txt](https://docs.getautonomo.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.getautonomo.com/agent-communication/follow-up-emails-for-agents.md).
# Follow Up Emails for Agents
**Follow up email sequence**\
This feature allows scheduling a follow-up email to be sent after the Project Complete email. To enable this feature simply go to configure booking>general and scroll down to the email templates. Here you will find a send follow up email template you can edit.
Once you edit you will see an option to specify the time delay for sending the follow-up email after the Project Complete email.
**Automated Payment Reminder Emails for Unpaid "Pay to Unlock" Orders**\
You can set up automated reminder emails to send to clients with unpaid "Pay to Unlock" orders. This email will go out to clients every X amount days until the order is paid.\
How to Enable & Configure:
* Go to Configure Booking > General.
* Scroll down to "Automated Reminders for Unpaid 'Pay to Unlock' Orders".
* Enable the feature.
* Click "Edit Template" to customize the email message and set the frequency of reminders.
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