# Follow Up Emails for Agents

**Follow up email sequence**\
This feature allows scheduling a follow-up email to be sent after the Project Complete email. To enable this feature simply go to configure booking>general and scroll down to the email templates. Here you will find a send follow up email template you can edit.<br>

<figure><img src="/files/4Cgb8qNnMfaIM3e18znn" alt=""><figcaption></figcaption></figure>

Once you edit you will see an option to specify the time delay for sending the follow-up email after the Project Complete email.<br>

<figure><img src="/files/M6czDVOPuqyp3RYQmpZB" alt=""><figcaption></figcaption></figure>

**Automated Payment Reminder Emails for Unpaid "Pay to Unlock" Orders**\
You can set up automated reminder emails to send to clients with unpaid "Pay to Unlock" orders. This email will go out to clients every X amount days until the order is paid.\
How to Enable & Configure:

* Go to Configure Booking > General.
* Scroll down to "Automated Reminders for Unpaid 'Pay to Unlock' Orders".
* Enable the feature.
* Click "Edit Template" to customize the email message and set the frequency of reminders.

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXehV60jWIVddnch-6b897-ffKFTaCYfLXcVqrhhgaCm8WTtssCulOd0YYOFm_TzpDznmqXyhnwW0R-DYMtgy-WoTgEbVZfTHSKYLKWvm0XdWXSXGT_Y7715JUjtjBV-fvEmZ9Ym?key=tXQS-Z5TrpejQ4ToUi6H2Q" alt=""><figcaption></figcaption></figure>

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